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Introduction

We are excited to announce the MENA Transport Congress & Exhibition scheduled to take place in Dubai from 23rd to 25th April 2018. This is the premiere and most attended public transport event in the Middle East and North Africa region with an ever growing number of participants, increased technical expertise, networking opportunities, and an extensive exhibition of who's who in the public transport industry in MENA.
This 2018 edition builds on the success of previous events and also comes at an important time for public transport globally, and especially so for the MENA region. With continued growth, increased pressures on transport infrastructure, increased congestion, more awareness on climate change, emergence of exciting technologies, and energized youth, the region has embarked on an impressive agenda for public transport. From autonomous technology platforms to introduction of public transport services in new markets, so much is happening in MENA. But perhaps what the region needs most is to understand how to best deal with barriers to using public transport and how to build a culture of public transport mobility among non-captive segments. This year's theme: Pioneering for Customer Happiness.


Congress Topics

SMART Mobility and Integration

Smart everything! From real-time information, smart ticketing, apps, to autonomous shared vehicles, today we can offer more options and appeal to new customers. With increased alternatives, new players and various platforms, we must ensure seamless integration as well as safe, secure, smart, convenient, and easy to access door-to-door mobility services.

  • Emerging and future public transport (such as autonomous buses, Hyperloop, etc.)
  • Mobility as a Service/ sharing economy/ shared mobility (carsharing, bikesharing, ridesourcing/ride-hailing, etc.) and its role in complementing public transport High-tech, demand-responsive services (vans and buses with on-demand scheduling and flexible routing)
  • Role of smart apps in mobility integration (integration and use of traveller information systems, payment systems, fleet management systems, trip planning, trip reservation, Artificial Intelligence, etc.)
  • Readiness of cities to keep up with technological advances/ innovations in mobility (in terms of regulations, specifications, information systems, data governance, infrastructure, etc.) and guarantee sustainability (including future accelerators)

Embrace New Customers

Youth in MENA not only make up a significant segment of the population, they are your future public transport customers - but only if you engage them! From branding and identity to smart features, how do we attract young customers?

  • Youth and gender mobility (engagement and market analysis, special services and apps, flexible public transport services, etc.)
  • Targeted marketing and branding (youth, high-income, elderly, gender) to attract new customers.
  • School bus transport (safety, uniform regulations, efficient operations, etc.)

Health and Happiness

Combating traffic congestion, air pollution, and highway noise are some ways in which public transport improves quality of life. Public transport contributes to a healthy life style.

  • Role of non-motorised transport (soft mobility) in complementing public transport and promoting a healthy lifestyle.
  • Land-use and urban design (e.g. Transit-Oriented Development) to promote sustainable mobility.
  • Climate change and the future of public transportation: easing the transition to clean and efficient energy.
  • Measuring experience/ satisfaction with public transportation/ mobility.
  • Increasing satisfaction/ happiness of public transport users through improving customer experience.

Optimize!

Budget constraints, downsizing, and public scrutiny are best met with a lean public transport machine. From planning to operations to maintenance, today we have opportunities to harness the power of technology and data to provide exemplary services with less resources.

  • Innovation and best practices in optimizing public transport (planning, operations, asset management, cost reduction, use of Big Data and Open Data, real-time data collection, digitalization, etc.)
  • Innovative methods to finance public transportation (new PPP models, station naming rights, etc.)
  • Balancing public transport subsidies and quality of service.
  • Dealing with paratransit in the MENA Region to enhance service and optimize operations.

Scientific Committee Members